eyang hkPrivacy Policy

This page describes what we collect when you use eyang hk and how we keep that data protected. We collect personal information to verify your identity, process payments, and provide customer support. We do not sell your data to third parties.

Our privacy practices comply with applicable data protection laws in the jurisdictions where we operate. We use encryption, secure servers, and access controls to protect your information. If you have questions about how we handle your data, contact our support team via live chat, email, or in-app messaging.

This policy covers all eyang hk services—sportsbook, live-dealer tables, slots, and esports markets. It applies to all users regardless of location, though our data handling may vary by jurisdiction.

What We Collect

Account information

When you open an account on eyang hk, we collect your email address, phone number, full name, date of birth, and residential address. We use this information to verify your identity, comply with anti-money-laundering regulations, and contact you about your account.

We also collect identity documents—such as a national ID, passport, or driver's license—to confirm your identity before your first withdrawal. We store these documents securely and do not share them with third parties except where required by law.

Payment information

We collect payment method details when you deposit or withdraw funds. For DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet transactions, we receive confirmation from the payment provider but do not store your payment credentials. For bank transfers via mobile banking, local payment, online payment, or e-wallet, we record your account number and bank name.

We use payment information to process deposits and withdrawals, detect fraud, and comply with financial regulations. We do not use your payment data for marketing or third-party purposes.

Activity data

We collect information about your activity on eyang hk—such as which games you play, how long you play, your account balance, and your transaction history. We use this data to provide customer support, detect suspicious activity, and improve our platform.

We also collect technical information—such as your IP address, browser type, device type, and operating system. This helps us troubleshoot technical issues and protect against fraud and unauthorized access.

Cookies and tracking

We use cookies to remember your login status, language preference, and account settings. Cookies are small files stored on your device that help us recognize you when you return to eyang hk. You can disable cookies in your browser settings, but this may affect your ability to use our platform.

We do not use cookies for marketing or third-party tracking. Our cookies are used only to improve your experience on eyang hk.

How We Use and Protect Your Data

Our data use practices

We use your data for the following purposes:

• Account verification and identity confirmation
• Processing deposits and withdrawals
• Providing customer support and resolving disputes
• Detecting and preventing fraud, money laundering, and unauthorized access
• Complying with legal and regulatory requirements
• Improving our platform and user experience
• Sending account notifications and service updates

We do not use your data for marketing emails or promotional messages unless you have opted in. We do not sell your data to third parties. We do not share your data with advertisers or data brokers.

Third-party processors

We work with third-party service providers to operate eyang hk—such as payment processors, hosting providers, and customer support platforms. These providers have access to your data only to the extent necessary to provide their services. We require all third-party processors to maintain confidentiality and use your data only for the purposes we specify.

Our servers may be located outside your jurisdiction. By using eyang hk, you consent to your data being transferred to and stored in other countries. We apply the same security standards regardless of server location.

Data security on eyang hk

We protect your data using encryption, secure servers, and access controls. Our systems are monitored for unauthorized access and suspicious activity. We conduct regular security audits and update our security practices as threats evolve.

However, no security system is completely impenetrable. We cannot guarantee absolute protection against all threats. If we detect a data breach, we will notify affected users and take steps to mitigate harm.

Data retention

We retain your personal data for as long as your account is active and for a reasonable period afterward to comply with legal requirements. Account information is retained for at least five years after account closure to satisfy anti-money-laundering regulations. Transaction records are retained according to financial regulations in our operating jurisdictions.

You can request deletion of your data at any time, subject to legal retention requirements. Contact our support team to submit a deletion request.

Jurisdiction and contact

Our privacy practices comply with applicable data protection laws in the jurisdictions where we operate. If you are in Jakarta, Surabaya, Bandung, Medan, or Semarang, your data is subject to the laws of your jurisdiction. We do not offer our services in jurisdictions where online wagering is prohibited.

If you have questions about our privacy practices or want to exercise your data rights, contact our support team via live chat, email, or in-app messaging. We respond to data requests within a reasonable timeframe. For unresolved privacy concerns, you may contact the data protection authority in your jurisdiction.

Policy updates

We may update this privacy policy at any time. Changes take effect when posted on eyang hk. Continued use of our platform after changes are posted constitutes acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your data.